- Description
- Objectives
- Outline
- Materials
- Certification
- System Requirements
- Watch a Demo
Are you interested in learning more about a travel agent career? Would you like to better understand travel and tourism jobs? Our Travel Agent and Tourism course can help you learn more about the daily life of a travel agent and take the first step in getting quality training.
Travel agent career professionals consistently help people plan family vacations, corporate trips, cruises, international travel, and specialty tours such as adventure vacations. Travel agents generally have access to important information regarding fares and discounts, and are knowledgeable about particular geographic locations. Overall, a travel agent career professional can help consumers plan the most appropriate travel arrangements for their needs.
Our travel agent course provides training on the essentials of travel and tourism, from air transportation to the cruise industry and more. Let our course be your first step in getting one of many interesting travel and tourism jobs such as working for a corporation, online travel agency, or even working from home!
Prerequisite(s): None
After completing this course, you should be able to:
- Identify basics of the travel industry and how to deliver quality tourism services
- Recall strategies for coordinating transportation
- Recognize steps for coordinating and booking accommodations, attractions, and destinations
- Define the elements of potential economic, political, environmental, and social impacts
- Recall methods for communicating with clients and marketing and selling to the public
Travel Agent and Tourism Module 1
The Travel Industry and Marketing
- Services and Tourism
- What is Tourism?
- History of Travel and Tourism
- Maps
- Tourism’s Challenges and Opportunities
- Foundations for Understanding Tourist Motivations
- Specialized Tourist Segments
- Delivering High Quality Service
Travel Agent and Tourism Module 2
Delivering Quality Tourism Services
- Quality
- Service Encounters
- Quality and Customer Satisfaction
- Anticipating and Meeting Guest Needs
- Serving Traveler Needs
- Why Use Intermediaries?
- One-Level Distribution Channels
- Two and Three Level Distribution Channels
- Selling
Travel Agent and Tourism Module 3
Technology and Transportation
- Improving Operating Efficiency and Effectiveness
- Changing Communication and Distribution Channels
- Improving Profitability
- Point-of-Sale Systems
- Management Information Systems
- Surface Transportation
- Scenic Railroads
- Highways and Byways
- Airlines
Travel Agent and Tourism Module 4
Accommodations and Food/Beverage
- Lodging
- Classifications and Rating Systems
- Franchising
- Management Contracts
- Major Influences on the Development of Food and Beverage
- Building a Culinary Heritage
- Building Profitable Operations
- Beverage Operations
Travel Agent and Tourism Module 5
Attractions and Destinations
- Heritage Attractions
- Commercial Attractions
- Gaming
- Shopping
- Live Entertainment
- Classifying Destinations
- Sporting Activities
- Year-Round Playgrounds
Travel Agent and Tourism Module 6
Economic, Political, Environmental, and Social Impacts
- Economic Growth and Vitality
- Multiplier Concept
- Tourism and Politics
- Public/Private Organizations
- Tourism Planning
- Social and Cultural Benefits of Tourism
- Using Culture to Attract Tourisms
- Unintended Consequences of Tourism
Travel Agent and Tourism Module 7
Sustaining Tourism’s Benefits
- When is Tourism Too Much of a Good Thing?
- What’s in a Name?
- Establishing Standards
- Going Green
- Future of Sustainability
- The Shape of Tourism Markets
- Emerging Tourism Markets
- Transportation Transformations
- Service Enhancements
- Tourism Research
**Outlines are subject to change, as courses and materials are updated.**
Ed4Career is committed to being both environmentally conscious and making it easier for you to study! We’re making your education mobile! All of our textbooks are now provided as eTextbooks. You can access them on your laptop, tablet, or mobile device and can study anytime, anywhere.
The move away from physical books to eTextbooks means you get the latest, most up-to-date version available. This also makes your training more accessible, so you can study anywhere you have your phone or tablet. The best part is that all materials are included in your training cost so there are NO extra fees for books!
Upon successful completion of our Travel and Tourism course, students will be prepared for an entry-level position as a travel agent in a travel agency and will be prepared to take the National Travel Agent Proficiency (TAP) Test. The TAP Test is a basic competency test that measures the entry-level knowledge of travel professionals within all aspects of the travel industry. The test was developed by The Travel Institute and the American Society of Travel Agents (ASTA) to provide a national standard of entry-level proficiency for the travel industry.
**Certification exams are not included in the cost of the course.**
Internet Connection
- Broadband or High-Speed - DSL, Cable, and Wireless Connections
*Dial-Up internet connections will result in a diminished online experience. Classroom pages may load slowly and viewing large audio and video files may not be possible.
Hardware Requirements
- Processor - 2GHz Processor or Higher
- Memory - 1 GB RAM Minimum Recommended
PC Software Requirements
- Operating Systems - Windows 7 or higher
- Microsoft Office 2013 or higher. Also, you could use a general Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
- Internet Browsers - Google Chrome is highly recommended
- Cookies MUST be enabled
- Pop-ups MUST be allowed (Pop-up Blocker disabled)
- The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
- PowerPoint Viewer (if you do not have PowerPoint)
- Adobe PDF Reader
- QuickTime, Windows Media Player &/or Real Player
MAC Software Requirements
- Operating Systems - Mac OS x 10 or higher with Windows
- Mac office programs or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
- Internet Browsers- Google Chrome is highly recommended
- Cookies MUST be enabled
- Pop-ups MUST be allowed (Pop-up Blocker disabled)
- The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
- PowerPoint Viewer (if you do not have PowerPoint)
- Adobe PDF Reader
- Apple QuickTime Media Player