Becoming an Executive Assistant

Executive Assistant Module 1
The Evolution of an Executive Assistant

Our first module discusses the evolution of the executive assistant through the years, including roles and responsibilities. We explore how to build trust, how to develop interpersonal and social skills, and how to provide value and benefits to executives.  

• Evolution of the Executive Assistant
• Executive Assistant Value and Benefits
• Executive Partnership Model – Trust
• Values
• Interpersonal Skills, Social Skills, and Emotional Intelligence

Executive Assistant Module 2
Managing Information and Directing Activities

To be successful, you must always be one step ahead of your executive. In this module, we explore how to direct activities and manage priorities in the office. There is a constant battle between making plans and shuffling plans, so we discuss how to manage plans and information to fully benefit the executive.

• Directing Activities
• Priorities of the Executive Office
• Managing Information Flow and Access
• Protecting the Executive from Others
• Protecting the Executive from Themselves

Executive Assistant Module 3
Supporting, Promoting, and Networking

Some of the various roles of an executive assistant is a corporate networker, a relationship builder, and a relationship manager. We discuss all of those in this module, as well as how to support and promote initiatives and policies.

• Relationship Building
• Managing Key Stakeholder and Client Relationships
• Supporting and Promoting Executive Initiatives and Policies
• Building a Support Network
• External Networks

Executive Assistant Module 4
The Executive Relationship

To be successful and productive, the executive and the assistant must be able to work together efficiently and effectively. In the last few chapters of this course, we explore the assistant/executive partnership and performance measures.

• Finding Balance
• Working Together
• Position Descriptions
• Performance Measurement
• Functions