Category "Business & Management"

  • Dealing with Difficult People

    There are difficult people in all our lives. These people spend their time not doing what we want them to do, or doing things you don’t want them to do. This course will help you identify those difficult people, understand why they act that way, and teach you to not be their victim anymore. We will look at the ways to identify and assemble effective communication skills that will allow you to get those difficult people, and focus on strategies for dealing with the most difficult behaviors of the people you can’t stand.
  • Grant Writing 101

    Grant Writing is at the heart of the nonprofit world, and Grant Writers remain in high demand. Philanthropy has remained strong in the United States. From large funders such as Bill and Melinda Gates to small funders, Grant Writers seek to secure funds for individuals. The Grant Writer provides a crucial connection between the person seeking grants and funders. Our course will allow students to gain a full understanding of grant writing from identifying potential grant seekers needing someone to write their grants to finding funders and building your own grant writing business.
  • Keyboarding Made Easy

    Leave hunt-and-peck to the chickens. Effective and efficient keyboarding is more than tapping the correct letter. Our course teaches you to react to letters instead of finding them on the keyboard. This breakthrough guide brims with step-by-step exercises for keyboarding with ease. Develop your digital dexterity with our Keyboarding Basics course. 
  • Coaching: Transforming Business and Personal Lives

    The coaching profession continues to evolve as a skill set and communication form that can be applied to many situations at work and in life. With the coaching profession on the rise it is important that coaches are trained in the most up-to-date methods of coaching their clients. This course uses the Co-Active Coaching Model to help you develop your skills in communication, relationships, and coaching to achieve transformational change in others. Our course is based on humanistic and transpersonal psychological principles.
  • Successful Public Speaking

    Does speaking in public make you nervous? Fear of speaking in public is very common and could hinder advancement opportunities to one’s professional career. Rest assured that getting over the fear of public speaking is not a grueling process. In this course you will learn techniques that will help prepare and develop your public speaking skills.
  • Lean Six Sigma for Government

    Our Lean Six Sigma for Government course outlines Lean Six Sigma principles that can be applied in the public sector to achieve a leaner more efficient organization. Topics covered include improving outcomes, lowering cost, streamlining operations, managing assets, and decreasing risks and losses. Students will learn techniques for maintaining an agile and innovative organization built for high performance despite lower budgets and varying market conditions.
  • Human Resource Essentials

    Whether you are a newly promoted manager, a business owner or a human resource professional, knowing the ins and outs of dealing with HR issues is critical to your success. Our Human Resource Essentials course is designed to provide an overview of specific human resource functions. Throughout this course, we will explore the road map of human resources through legal issues, recruiting and retaining the best employees to terminating poor performers.
  • Emotional Intelligence in the Workplace

    Emotional intelligence provides a road map for us to know whether we are on the right track in our personal and professional lives. Emotional intelligence is our guide for how we relate to others, and it can determine our success in managing conflict and finding our passion in life and work. This course will provide both an overview of emotional intelligence as well as provide a guide for how to address the issues creating conflict in your personal and professional life and the tools to face those challenges and find success. 
  • Email Etiquette: Netiquette

    E-mail is one of the greatest inventions of our lifetime phenomenally affecting the way we communicate. Reading, writing and managing e-mail is taking up an increasing amount of our time. But are we using it right? This course helps you learn the best way to create and use e-mail. Be it a thank you note, a meeting reminder, a proposal or a sales pitch, a well-written message that looks and sounds professional will make it easier for people to want to do business with you.
  • Better Interpersonal Communication

    Interpersonal Communication is a very important skill that is needed to develop and maintain personal and professional relationships. Just because you are talking does not mean you are communicating. This course will take you through the steps involved in understanding the importance of interpersonal communication and the effect on our daily interactions.